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Policy

We have our policy regarding different services we do, please scroll to your related service.

Agreement

By ordering services from CamOnArt.com, you agree to the following Agreement

Real Estate Photography/Video

The homeowner or someone authorized by the homeowner (the agent) should be present at the shoot to give access to the home and to discuss any special considerations such as what should be included or excluded in shots. Our goal at the shoot is to provide quality photos that include a front exterior, back exterior and all the major rooms such as living room, dining room, family room, kitchen, master bedroom, master bath and bedrooms. Powder rooms, small bathrooms, utility rooms or garages are not a shooting priority unless you give us direction otherwise.
The parking spot must be provided by customer otherwise you will be a charge.
Prior to the Shoot it is recommended that you work with a professional stager to get the property ready and to ensure that it shows to the best of its potential. Also at The Shoot, we make every effort to make a room look The Best, which includes moving stray items, small items, etc. from the shots. Please note however, that this does not include cleaning or decluttering. Agents and/or homeowners are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 48 hours prior to the shoot or If we wait for you to get the staging done while we are at the property there will be an extra charge. For more information Contact-Us.
The homeowner shall ensure that there are no hazards to the photographer's safety.
Homeowners should ensure children are supervised and out of the camera’s view.
It is the client's responsibility to ensure that the listing is ready for the virtual tour to be produced at the arranged time.
CamOnArt doesn’t handle any cleaning, dusting, or moving of furniture - liability reasons! 
CamOnArt will, at the photographer's discretion, adjust window coverings or turn on or off lights as deemed necessary to better capture the scene(s) and move small items that may be distracting in the photo. The home must be clean and presentable at the scheduled time of the tour. 
Photographers will do their best that all significant aspects of the property shall be included in the tour unless the condition of said aspect has a negative impact on the tour. This shall be left solely up to the photographer's discretion, unless specific aspect(s) of the property are specifically requested by the agent or the homeowner.
Please make sure you download the pictures and save them as CamOnArt  do not keep them after 30 days from the invoiced date. Additionally, After that time we are not responsible in any way, However if we still have the original files in our database we can re-edit them for an additional fee [determined by quantity of pictures]
Our delivery would be by email, you need to have a valid email address to receive them and also the full payment is required before the delivery otherwise they will not be deliver to you!
Remember before forwarding our email to provide the email address to us in order gain access to them otherwise only the provided emails would be having an access. We are responsible to deliver the promised to the email provided in our booking system therefore we are not responsible IN ANY WAY to deliver the promised to additional emails.
Images are generally delivered by 10am the next business morning or maximum of 2 business days following the shoot via email with links to both hi-quality images, for your marketing materials[High Quality], and resized images, sized for the web / MLS.  Images for Saturday shoots will be available at 10am on the following Monday.  Same day delivery for Images is available for an additional $50.  -The video delivery will be between 5 to 10 business days. Same day delivery for video is available for an additional $150
We assume we are still shooting the property unless you call/ email us to reschedule.
Service Area Prices are quoted for anywhere in- from Younge st_Richmond Hill to Younge st_ Newmarket , you can find more details below: Richmond Hill-Oak ridges-Aurora-Newmarket-Vaughan-Gormly-King City-Concord-Markham
and other than these locations we will charge additional fee on top of the package(s). For more information Contact-Us.

INTERNET CONTENT TERMS :

All images displayed on the internet are the property of CamOnArt.com. Clients of CamOnArt.com have limited rights to use the photos taken for their tours as they see fit. 
Licensing Rights and Photo Usage All images produced for an agent or broker or in any case may be used by that agent for any and all marketing materials and campaigns associated with the property and for the agent’s self-promotion. The photos may also be used by the agent’s parent company for the sole purpose of marketing the specific property photographed. Please note however, that all the images are owned and copyrighted by the photographer, and licensed granted only to the agent and the agent’s parent company and not to any third parties. You may not transfer or sell any of the images.  Any usage of the images by a third party, including but not limited to architects, builders, stagers, designers, sellers, or buyers, is strictly prohibited unless approved and licensed in writing by the photographer. 

CamOnArt may send your Tour links to other real estate portals and websites (i.e. Yahoo, Google, etc.) for increased exposure. At your request, we will not send your Tour links to 3rd party companies. We do not guarantee the accuracy, availability or content from other 3rd party websites.  
CamOnArt.com is not responsible in the event other 3rd party websites cannot provide the necessary data feeds, links or uploads. For example: missing MLS feeds or Realtor.com uploads.  
In order to maintain the highest possible level of quality for information posted to our servers, we reserve the right to modify, edit, remove or decline to activate any photographs of the property in the event that they do not meet our level of quality standards. We encourage you to provide your Tours with the correct and most recent information you have available and ask to remove the tour from our website once it has sold.  
You are granted a limited, nonexclusive right to create a "hypertext" link to this site or any property on this Site as long is it does not portray CamOnArt.com or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. Any links to third party sites on this Site are provided solely as a convenience to you. CamOnArt has not reviewed all of these third party sites and does not control, nor is not responsible for any of these sites or their content. CamOnArt does not endorse or make any representations about third party sites or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do so entirely at your own risk.

BOOKING:

-Online
We offer online booking service, by providing  What package ,Date , Time , Cell Phone number, Email Address, First Name and Last Name, Address of shoot[must include street address-city-province and postal code], A payment card, you can book online.
Please note you will not be charged at the time of booking and you have the choice of other payment options [unless not show or overdue].
When you booking online ,we do not set your appointment unless we confirm with you. Please allow us up to 4 business hours[monday to friday 8-5 ; saturday 9-5 ; sunday ; 10-5] after you book online to receive final confirmation.
-On call
You can contact us anytime between business hours[monday to friday 8-5 ; saturday 9-5 ; sunday ; 10-5] regarding booking an appointment. Please note On call and online would be the same procedure and we need all the informations needed on online booking system such as What package ,Date , Time , Cell Phone number, Email Address, First Name and Last Name, Address of shoot[must include street address-city-province and postal code], A payment card. 
Please note you will not be charged at the time of booking and you have the choice of other payment options[unless not show or overdue].

PAYMENT:

We are accepting all the major Credit Cards such as Visa, Mastercard, Discover and American Express ; and  E-transfer, Cash, Cheque, Apple Pay, Google Pay and Interac Flash.

Full payment must be received before the photographer perform, or service will not be performed, unless terms have been extended by contract prior to the time of order otherwise you will be charge for no show fee.

CamOnArt.com will bill your credit card at the event of overdue for all charges and services provided, unless other arrangements are agreed to in writing.  
Your credit card may be charged again after photographer performed for additional fees due to local market conditions or if you decide to later upgrade the package. Examples of additional fees include travel fees, Parking Fee, upgrade and not ready fees.  
The tour can be hosted for the life of the listing or 6 months whichever comes first. After six months, you will have the option to renew your tours for an additional fee, contact us for more details.
Cancellations/Rescheduling require a 48-hour advance notice. Please attempt to cancel or re-schedule as soon as you are able. Please note if cancelled within less than 48 hours notice, a fee[determined by the package] as no show fee will be charged to your credit card.
If you accept an assignment of photographs from another listing agent and want us to transfer those images, a fee will apply. 


All prices, fees and extra charges are subject to change without notice and are quoted in Canadian funds unless otherwise noted. 

Any orders placed which have not been fulfilled after one month period from the date of order due to any action, or the lack of action, on your part in any way which affects on our ability to fulfill the order will automatically be cancelled and any amounts paid to us will be credited to your customers account less any cancellation fees that may apply. 
Credits you might have on your account are to be used to pay for future purchases, fees or any extra charges and will be applied to the next following transaction. All unused credits will automatically expire after 6 months following the earlier of, either the date a credit was initially applied to your account or the original order date for which a credit was applied, without any further notice. 
In the event legal action is necessary to collect on balances due, you agree to reimburse CamOnArt.com for all expenses incurred to recover sums due, including attorney's fees and other legal or collection expenses plus interest[the rate will be determined at the time by CamOnArt.com]. 

Clients of CamOnArt.com are responsible for the following when a property is to be photographed:

Ensuring the property is made available and provide our photographers, on our behalf, any and all necessary rights and access required for all areas of the property that will be shot in order to fulfill your ordered tour.
Ensuring the property is photo ready and clean.Please note if not to do so will effect on your bill.
If the property is not ready for photography, agent may choose to cancel photography appointment and/or reschedule. However, 48 hours notice to us is required otherwise a re-shoot or not ready fee may apply.
If the photographer arrives at the property and it is untidy, the photographer will not declare the property not photo ready, but will shoot the property.
If the client is not pleased with the photos, as a result of the property not being ready for the photography appointment, and would like to have the property re-shot, re-shoot fees may apply, as well as, any other additional fees required for the re-shoot i.e. Travel costs.
In the event the photographs do not meet our standards of quality and professionalism, we will re-shoot the property at no charge to you. If however, you request additional photographs for seasonal changes, or night shoots, or just additional images, then additional fees may apply. 
An additional drive charge fee may apply for orders outside our regular marketing areas. Contact our Client Services Center at info@CamOnArt.com or call 647-863-2970 for further information on areas that may be outside of the normal coverage area.-Service Area including anywhere in - from Younge st & Hwy 7 to Younge st & Davis Drive , additionally Richmond Hill-Oak ridges-Aurora-Newmarket-Vaughan-Gormly-King City-Concord and Markham cities are include our services.

LIABILITY AND WARRANTY DISCLAIMER 

CamOnArt makes no representations about the suitability of the data or graphics published on this site. The information listed on this site is deemed reliable, but not guaranteed. Everything on this site is provided "As Is" without warranty of any kind including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Neither CamOnArt nor any of its suppliers shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to or use of this site.

PRIVACY / SECURITY

Where applicable, this website uses high Internet standards of secure data encryption for all online transactions. 
This website uses Internet technology like 'cookies' and/or session variables to store your ip information as you move throughout the website. 
We do ask for a valid email to share the photographs and/or virtual tours and/ or invoice and if we do not have a valid email address for the delivery, we are not responsible in the terms of not providing the promised.
Properties that are photographed will be uploaded to our servers and can be accessed by the public. Your name and contact information is attached to these tours and may also be displayed online.  Privacy is our first goal. 
We may share your personal information (excluding credit card or other financial information) with other companies with whom we have joint marketing or advertising agreements, or with whom we jointly offer home or moving services. These companies are required to maintain the same level of security and privacy as we maintain. However, when you are visiting their web site you are subject to their privacy policy.
GENERAL INFORMATION 
Independently contracted distributors and representatives provide CamOnArt Inc. some or all of the products and services offered. CamOnArt Inc., and it's independently contracted service distributors and representatives are not liable for any negligence, damages, or any wrongdoing throughout the process of obataining, executing or delivering any of these products or services.  
CamOnArt.com , and it's independently contracted distributors and representatives, are not responsible for any damages, delays or failures in performance resulting from acts or occurrences beyond our reasonable control such as acts of God, weather, traffic, road conditions or other uncontrollable conditions that prohibit the products or services from being rendered as promised. (Hurricanes, Tornadoes, Earthquakes, Acts of Terrorism, etc.)  
The terms and conditions are the sole understanding between CamOnArt.com and it's clients.  
These terms and conditions may be revised from time to time. Please check this document frequently for changes.

PRIVACY POLICY 

We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.   
We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs. 
What Information Do We Collect? When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.  
 1. Personal Information You Choose to Provide 
Registration Information
When you register for any of our products, services or newsletters you will provide us information about yourself.   Credit Card Information  If you choose to avail yourself of our services, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:  -Name  -Mailing address  -Email address  -Credit card number  -Name on credit card  -Credit card billing address  -Business and home phone number  
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.  
 2. Web Site Use Information  
 Similar to other commercial Web sites, our Web site can utilize a standard technology called "cookies" and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.  
 How Do We Use the Information That You Provide to Us?  
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.  
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.  
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter.  
IP Addresses  
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.  
Sharing and Selling Information  
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.  
How Can You Access and Correct Your Information?  
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.  
What About Legally Compelled Disclosure of Information?  
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.  
What About Other Web Sites Linked to Our Web Site?  
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.  
Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.  
Your Consent  
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.  
Our Commitment To Data Security:  
Please note that your information will be stored and processed on our computers in Canada. The laws on holding personal data in Canada may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.  
Choice/Opt-In/Opt-Out  
Where applicable, this site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.  
Surveys & Contests  
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.  
A Special Note About Children  
Children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.  
Acquisition or Changes in Ownership  
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.  

Policy Modifications  


We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. 

All OF THESE MAKES A TRANSPARENT BUSINESS

*Please make sure you read them all